Refund Policy for Donations

The refund of credit or debit card donations will be made at the discretion of Oxfordshire Mind.

Requests to refund an online donation must be made within 7 days of the date on which the donation was made so that a refund can be made to the card used to make the donation.  We will need you to provide full details of the transaction and provide us with a copy of the email, if any, that was sent to you at the time of the transaction.

For further information, please contact the Finance Manager on 01865 263730 or email finance.manager@oxfordshiremind.org.uk